Nielson Online released a report yesterday that said that "currently, more than 60 percent of U.S. Twitter users fail to return the following month, making them 'Twitter Quitters.'" I kind of love that they coined that term, even though it has some serious implications for one of my new favorite social media tools. This is a huge number of people opening accounts and not returning regularly, and even though total number of users are largely unknown (I have seen estimates from 5 million to 19 after the big celebrity showdowns of the last few weeks) the service is still trying to attract marketers and generate revenue, both of which could be seriously compromised if it looks like the lights are on, but nobodies home.
When compared to Facebook and MySpace when they were growing their audiences, Twitter's retention rate numbers look even more woeful:
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As I've mentioned, I joined in order to communicate with a group, and that is what kept me going. Now that friends, colleagues and fun celebrities are in the mix, I am fairly addicted. So no worries, Twitter, they'll come back...they always do.
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